Reject signing

As a recipient you have the options to reject a signing if you do not want to sign the documents sent to you.If a recipient rejects to sign they will be asked to submit justification for the rejection. 
If the document has more the one recipients the signing will stop if just one rejects and the others will not be able to sign. All related parties will be notified that the signing has been rejected and they will also receive the justification. The signing will not be able to be re-activated again.

To reject a signing:

  1. Follow the link you received via email or text message.
  2. Scroll down to the end of the documents
  3. Click "Reject signing"
  4. Enter your reason for rejecting
  5. Then click the "Reject signing"

Contact support

Please contact our support team, if you can't find the answers you are looking for. Use the red help tool to the right or send an e-mail to

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