Kurt Swakhoven

As unit manager for Internal Solutions, Mamut R&D I have been working with the improvement internal processes and development of systems used by Mamut customers’s (myMamut.com customer portal) and employees (MIND support system).

I am an avid player of MMORPG’s I was always fascinated by the ability of keeping me (and others) engaged and motivated. After following a course on the topic of Gamification I started thinking on how these techniques could be used in our work setting and decided to put some of these techniques in practice.

In applying game techniques in a work setting I see not only possibility for bringing “fun” into the workplace for employees but also opportunities for creating engaging our customers. By sharing my experiences so far and ideas with you I hope to give some insights into elements you could consider in both future process and product design.

Presentation:

Gamification: Having fun @ work

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