Visma IPA

Robotics / Visma Intelligent Process Automation

We help our customers stay competitive and focus on their core business.

Who we are

In Visma’s core strategy, digitalisation has always been important. Since 2017, we have taken this to the next level introducing software robots to automate manual and administrative work for our customers.

Intelligent process automation is offered to Visma’s software customers in Norway, Sweden, Denmark, Finland and the Netherlands. We do everything from development to maintenance and operations of the automation process. It leaves you with freed-up time to spend on problem solving and value adding business, instead of manual and repetitive tasks.

What is a robot and how does it work?

Automation and robots are software programmed to execute a preset number of tasks in sequence. These can either be scheduled or started by a person, depending on the needs.

Automation is suitable in situations where for example two systems do not communicate or lack APIs. The robot will operate as an employee with its own username and password, copying information from one system and entering it in another, like an “Air API”. Another example is reading files or websites and verifying the content based on predefined rules. Categorization of tickets, files and documents is also a task for a robot.

The software can be programmed to use the interface in a system, click buttons with its own account, or read/write directly to the database.

The techniques we use, which are Robotic Process Automation (RPA) in combination with Machine learning, make it possible to automate a wide range of processes. Processes that benefit from process automation are the recurring, repetitive ones that do not need us to think outside the box.

We believe that humans are the ones best suited for analysis, problem solving and people contact—not “robotic-like” jobs. Robots are often called “Virtual assistants” since the robot will do the boring task and hand over the analysis to a person.

Increase data quality and save time, quickly

Even though the digitalisation journey has come a long way, we still see businesses struggling with loads of administrative work. Usually, these workloads come in batches, leaving employees with high pressure and stress. This is the common work situation for people within payroll and other administrative areas. In the long run, such a work situation is unsustainable. With process automation we can relieve them, creating a more sustainable workplace.

 

Projects

Expense claim validation

Have you ever been writing a travel claim and waited for days or maybe weeks to get it approved? In claims verification, the robot will do the job as a controller, but faster and with higher quality. It verifies that amounts, dates, passenger names, and other details are filled out according to the attached receipt. The robot will either approve or reject the claim, and send it in the correct workflow with an actionable message.

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Sick leave categorisation

Companies can apply for compensation if an employee’s sick leave meets certain criteria. To get the highest possible return, the robot checks the HRM system for new sick leaves registered by employees. Based upon rules, the robot categorises if the sick leave qualifies for compensation. If it does, the robot sends in a formal application; if not, it is sent for manual handling.

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Procurement validation

The time needed to create a procurement from start to publication can be long. Customers often update key information such as dates right before publishing, increasing the risk of inaccurate or inconsistent information in different places in the procurement documents.

We have created automated data validation that ensures accurate information while minimising the possibility of law-related errors within procurements.

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Easy onboarding

Onboarding a new customer can be tricky, and it often involves several manual steps. The reason why is because a customer often has data in different formats and from different data sources. In some applications, a file import handles part of the onboarding process, whilst in other systems data is entered manually. Automating the typing has two main benefits: reducing the total time for onboarding and reducing the probability of creating faulty data while typing.

We call the onboarding-robot “No-Time”!

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Employment verification

You have finally gotten the position you have always dreamt of. Now a month has passed and you are looking forward to your first paycheck. What would your reaction be if the salary were totally wrong, or didn’t show up at all? To get all the employee information correct the first time can be tricky, but with the help of a robot, most of the details can be verified before the employee is even created in the salary system. The robot can also find duplicates and logical errors in the data. Based on its interpretation, the robot will either approve or reject the data.

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