The answer is an effective Application Management framework. A framework proven to be effective is based on the following elements:
- Maintenance and system development services
- Delivery processes
- Team and service support organization
- Service level agreements
Separately none of the elements are unique. The challenge is to mix them into an effective Application Management service that ensures that the IT systems at all times support the needs of the organization and it’s users. Those organizations that manage to establish an Application Management framework together with their vendors experience that they have more time to focus on their own core business, get more predictable application management costs, handling of changes and error correction becomes more efficient, less vulnerability for critical IT competences, and a more systematic and planned approach to system updates, just to mention some of the benefits derived from effective Application Management.
So why don’t check once more if your Application Management deliveries are as effective as they should be!