Basic support is included in the Visma.net license and grants you access to Visma’s self-service resources, such as the Visma.net community and the support panel. Within our Visma.net Community, you are able to find and share knowledge and get help from other Visma.net users around the globe. You can also use the support panel within the solution to access online help, FAQs, videos and getting started documentation.
For the more severe and complex issues that are business critical, Visma.net offers extended support. Extended support offers a more direct line of communication where you will have access to our team's services. You can reach us by chat, phone or by entering a ticket in our Support Panel. We also provide quality training focusing on your needs. You are able to choose either our courses or video trainings both of which are provided by skilled instructors, so you can rest assured you will get the education you need.