In what manner does Visma use subcontractors?
Visma uses subcontractors to process personal data and may export your or our Customers data outside the EU in this regard. These subcontractors are typically vendors of cloud services or other IT hosting services.
When using subcontractors, Visma will enter into a data processing agreement (DPA) with subcontractors in order to safeguard your privacy rights and to fulfil our obligations towards our Customers. When subcontractors are located outside the EU, Visma ensures legal grounds for such international transfers on behalf of you or our Customers, hereunder by relying on Privacy Shield (US) or using the EU Model Clauses.
Visma relies on some strategic external third parties to support our business processes and to provide our cloud services. These third parties include but are not limited to:
-Oracle (US), provider of Eloqua as our marketing automation tool
-Google (US), provider of our email, office automation and file storage solution
-Confirmit (N and US), provider of our voice of the customer solution
-Super Office (N), provider of our preferred CRM system
-Lithium (NL and US), provider of user community platforms such as Visma Community
-Microsoft Azure (US), provider of technical platform for our cloud services
-Amazon (IR and US), provider of technical platform for our cloud services
More information on Visma’s subcontractors is provided in the Visma Trust Center, in the service specific terms or in a dedicated data processing agreement. In any case, you are always welcome to request an overview and more detailed information on Visma’s subcontractors, hereunder documentation of legal grounds for international transfers mentioned above.