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Visma Help Centre

Visma Help Centre is a component used by many Visma products for providing documentation and context-sensitive help to their customers

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SaaS

Legal unit

Visma Software International AS,NO

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Terms of Service

Visma Terms of Service version 1

Onboarded to Visma Cloud Delivery Model

Last updated: Dec 09, 2023

Hosting provider(s)

[{"company":"Microsoft Azure","location":"EU/EEA","country":"Netherlands","webpage":null,"certifications":[],"categoriesOfPersonalData":["Personal Data"]}]

Data processors 

[{"vendor":"InMoment","location":"EU/EEA","country":"United States","categoriesOfPersonalData":["Personal Data"],"description":"<p>InMoment&nbsp;</p>","purpose":"<p>Documentation improvement</p>","vismaRoles":["Data Controller"]},{"vendor":"Snowplow","location":"EU/EEA","country":"United Kingdom","categoriesOfPersonalData":["Personal Data"],"description":"<p>Snowplow</p>","purpose":"<p>User insights</p>","vismaRoles":["Data Controller"]},{"vendor":"Kalibera AS","location":"EU/EEA","country":"Norway","categoriesOfPersonalData":["Personal Data"],"description":"<p>Liveleader&nbsp;</p>","purpose":"<p>Support tool</p>","vismaRoles":["Data Processor"]},{"vendor":"Telia Sverige AB","location":"EU/EEA","country":"Sweden","categoriesOfPersonalData":["Personal Data"],"description":"<p>Telia Callguide chat</p>","purpose":"Support tool","vismaRoles":["Data Processor"]},{"vendor":"Kindly AS","location":"EU/EEA","country":"Norway","categoriesOfPersonalData":["Personal Data"],"description":"<p>Kindly chatbot</p>","purpose":"Support tool","vismaRoles":["Data Processor"]},{"vendor":"Zendesk","location":"EU/EEA","country":"United States","categoriesOfPersonalData":["Personal Data"],"description":"<p>Zendesk</p>","purpose":"Support tool","vismaRoles":["Data Processor"]},{"vendor":"Puzzel Ltd.","location":"EU/EEA","country":"United Kingdom","categoriesOfPersonalData":["Personal Data"],"description":"<p>puzzel chat</p>","purpose":"Support tool","vismaRoles":["Data Processor"]},{"vendor":"Freshworks","location":"EU/EEA","country":"United States","categoriesOfPersonalData":["Personal Data"],"description":"<p>Freshdesk</p>","purpose":"Support tool","vismaRoles":["Data Processor"]}]

Certificates and audit assurance reports

[{"owner":"Visma Software International AS,NO","scope":["ISO 9001","ISO 14001"],"webpage":"https://www.visma.com/trust-centre/certifications-and-audits"}]

Disclaimer 

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The content provided on TrustCentre is for general informational purposes only. We strive to ensure accuracy and completeness but do not guarantee the reliability of any content. Be advised that downloaded or printed content is current as of the date accessed, with no liability assumed for subsequent changes or updates.

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Certain content may be confidential or proprietary. Unauthorised reproduction, publication, distribution, or disclosure of such content is prohibited. The TrustCentre and its contents are provided "as is" without express or implied warranties, representations, or undertakings, including, but not limited to, accuracy, completeness, or currency.

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By using the TrustCentre, you agree to indemnify, defend, and hold harmless Visma AS and its affiliates, from any claims, liabilities, damages, and expenses, including reasonable attorney's fees, arising from your use or violation of these terms. We reserve the right to modify, update, or discontinue the TrustCentre or its content at any time, without notice or liability. Use of the TrustCentre signifies acceptance of this disclaimer; if you disagree, please do not access or use the TrustCentre.

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[{"owner":"Visma Software International AS,NO","scope":["ISO 9001","ISO 14001"],"webpage":"https://www.visma.com/trust-centre/certifications-and-audits"}]
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