Visma Software SMB is a large software producer with a large product portfolio, with most products having its own agreement. Visma also grows through mergers and acquisitions, which means that the number of software agreements continue to grow.
This situation is cumbersome for all parties, not least for the customer, who in many cases receive several different agreements even for an integrated product bundle.
Most software agreements are, by their nature, quite similar. For example, copyright, warranty and right of use are usually very similar in software agreements. Unfortunately, software agreements are also quite long, which meant that many of our customers received several long but quite similar agreements even for basic products. In some cases, single end users also received these long agreements, which are intended to be between our customer and Visma.
Further, cloud technology is increasingly adopted even in connection with traditional locally installed software. For example, a locally installed ERP system such as Visma Business may use online technology for purposes varying from making payments and receiving invoices to upgrading to a new version. Frequently, we also recieve data from systems installed on the customers computer in order to provide support services.
This means that even many so called "on-premise" software products needs a data processing agreement:
With the introduction of the GDPR and its focus on data processing agreements, we decided it was time to introduce a single agreement for our products and services.
We hope this will clarify and simplify things for our customers.
You may contact us from the contact page.