How do we manage incidents
In the event of a security incident, such as a denial of service attack or phising, a PSIRT is established. A PSIRT is a Product Security Incident Response Team, and acts as a self- managed team in order to ensure high responsiveness to the threat, intrusion or incident.
The PSIRT is supported by the Security Operations Centre and if required the CSIRT, the Central Security Incident Response Team. The CSIRT is at the Visma group level, and together, these three entities work to enable us to respond quickly and appropriately to security incidents, manage more complex incidents and ensuring that the customer recieves timely and relevant information in the event of an incident.