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Tripletex

Tripletex is a SaaS ERP system with many modules such as invoicing, project, logistics and payroll

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Tripletex AS,NO

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Tripletex AS,NO

Terms of Service

Visma Terms of Service version 2

Onboarded to Visma Cloud Delivery Model

Last updated: May 01, 2024

Hosting provider(s)

[{"company":"Google Cloud","location":"EU/EEA","country":"Belgium","countries":["Belgium"],"webpage":"https://cloud.google.com/security/compliance","certifications":[],"categoriesOfPersonalData":["Personal Data"]},{"company":"Amazon Web Services (AWS)","location":"EU/EEA","country":"Ireland","countries":["Ireland"],"webpage":"https://aws.amazon.com/compliance/programs","certifications":["ISO 27001","ISO 27018","ISO 9001"],"categoriesOfPersonalData":["Personal Data"]},{"company":"Microsoft Azure","location":"EU/EEA","country":"","countries":[],"webpage":"https://learn.microsoft.com/en-us/azure/compliance/","certifications":[],"categoriesOfPersonalData":["Personal Data"]},{"company":"Orb","location":"EU/EEA","country":"Norway","countries":["Norway"],"webpage":null,"certifications":[],"categoriesOfPersonalData":["Personal Data"]}]

Data processors 

[{"vendor":"Visma Resolve AS","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":"<p>Account balance prediction</p>","purpose":"<p>AI / Machine learning model to predict the customers future bank account balance based on their accounting data entered in Tripletex</p>","vismaRoles":["Data Processor"]},{"vendor":"Google BigQuery","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":"<p>Data warehouse</p>","purpose":"<p>Collecting and aggregating data for analysis purposes</p>","vismaRoles":["Data Controller","Data Processor"]},{"vendor":"Visma Software International AS","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":"<p>Snowplow</p>","purpose":"Customer behavior analytics","vismaRoles":["Data Controller"]},{"vendor":"Google Cloud Platform","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Production database for Tripletex App","vismaRoles":["Data Controller"]},{"vendor":"Inmoment","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":"<p>Wootric</p>","purpose":"Collecting user satisfaction","vismaRoles":["Data Controller"]},{"vendor":"Sentry","location":"Other","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Monitoring performance","vismaRoles":["Data Controller"]},{"vendor":"Zendesk","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":"<p>Customer Support Software</p>","purpose":"<p>Handling email, chats and tickets</p>","vismaRoles":["Data Processor"]},{"vendor":"Twilio inc","location":"Other","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":"<p>Sendgrid email service</p>","purpose":"<p>Send emails from the Tripletex application</p>","vismaRoles":["Data Processor"]},{"vendor":"FabricAI","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":"<p>Voucher prediction</p>","purpose":"<p><span style=\"background-color:rgb(255,255,255);color:rgb(29,28,29);\">Machine Learning model used to automate the voucher processing, by suggesting which cost account, project and department to select when bookeeping incoming invoices</span></p>","vismaRoles":["Data Processor"]},{"vendor":"Puzzel AS","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":"<p>Telephone system</p>","purpose":"<p>System for handling inbound and outbound telephone calls</p>","vismaRoles":["Data Processor"]},{"vendor":"Avanzus Connect AS","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Invoice handling","vismaRoles":["Data Processor"]},{"vendor":"Grafana","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Application monitoring","vismaRoles":["Data Controller"]},{"vendor":"Microsoft ","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":"<p>Azure Open AI service</p>","purpose":"<p>LLM based chatbot to automate customer support&nbsp;</p>","vismaRoles":["Data Processor"]},{"vendor":"SFDC Ireland Ltd","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":"<p>Salesforce (Sales and Service Cloud)</p>","purpose":"<p>Solution for handling Sales and Sales enquiries</p>","vismaRoles":["Data Controller","Data Processor"]}]

Certificates and audit assurance reports

[{"owner":"Visma AS,NO","scope":["VCDM : ISO 27001 and ISAE 3402 Type II"],"webpage":"https://www.visma.com/trust-centre/vcdm"},{"owner":"Visma Software International AS,NO","scope":["ISO 9001"],"webpage":"https://www.visma.com/trust-centre/certifications-and-audits"}]

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[{"owner":"Visma AS,NO","scope":["VCDM : ISO 27001 and ISAE 3402 Type II"],"webpage":"https://www.visma.com/trust-centre/vcdm"},{"owner":"Visma Software International AS,NO","scope":["ISO 9001"],"webpage":"https://www.visma.com/trust-centre/certifications-and-audits"}]
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