Skip to main content

Our takeaways from the UX Fundamentals training in Växjö

During 2 days of training in UX Fundamentals in Växjö, we got stuffed with information and tips and tricks on how we can use the UX tools to build our services together with our users.

Our takeaways from the UX Fundamentals training in Växjö
Our takeaways from the UX Fundamentals training in Växjö

Sanna Lindkvist (UX Manager) and Camilla Lilja (Senior UX Designer) who led the course are two real UX enthusiasts and they really succeeded in spreading their enthusiasm and knowledge to us in an easy way. We were introduced to the Visma UX Value loop and led through a lot of the different tools that guides you through the first part, which is called the Discovery phase. A lot of different roles were represented and we came from different parts of the company. The course contained both theory and practical exercises to test how to do the different parts of the UX Value loop and learn about the do’s and don’ts.

The Visma UX value loop

Understand, Explore and Visualise Concept

During the first day, we got an introduction to how to meet our customers, what effect meeting the customer has on what we choose to develop and how it will be done. We also learned that “UX is not a job – it’s a mindset and team effort”

We got a mission to do field studies in-house to see how different people in the company would find information about different internal courses and how to sign up for those. We were divided into groups of  3-4 persons. Within our groups, we then took turns in what role we acted as during the field studies. We practiced active listening, not asking leading questions, reflecting the user and clarifying that we understood what they told us. With this new knowledge, we went for lunch!

Then it was time to do some impact mapping and answer the questions Why? Who? What? related to our findings. A big challenge for us, because of the brain being eager to find a solution, was to ignore that and instead dig deeper into the problem itself. The next step was to prioritise our findings and vote for what we wanted to continue working on. 

Examples of different UX workshops in Visma

UX is not a job – it’s a mindset and team effort”

Build, Validate and Release & Measure

This day was the day when we got the possibility to do what many people are longing for = find a solution. We started to prototype on paper, in Balsamiq and also tried using Adobe XD but focusing on low-fidelity prototypes. Easy to do, easy to change and easy to throw away. We tested our prototypes on our own group and then, most importantly on our internal USERS!

With the feedback we got, we went back to the drawing board and iterated and improved. New user tests were conducted and new roles were set in the groups. 

Examples of UX design exercises

Takeaways

What did we gain? The training gave us all a reignition and gave us the strength to start/continue to work more user-centered and to do it together! The more we practice – the more we learn and the better we get. And with more knowledge and tools we will have more confidence when we meet and collaborate with our users. If you want to join the road to make a difference, sign up for this training!

About the authors

The authors of the article: Rebecca and Cecilia

Rebecca Spjuth, Service owner Visma eAccounting
I just started to work with this exciting product with a fantastic team and I am eager to join the user-centered way of development. Delivering new valuable features and doing it together in the team is what drives me and makes me happy at work. And coffee, a lot of coffee.

Cecilia Sällström, Business Analyst, eAccounting
My role as a Business Analyst is both challenging and creative. I work closely with our developers to develop and maintain the features in eAccounting. I love being in the process where you can go from having an idea to an actual awesome feature! And best of all – when our customer loves our small (or big) improvements.

Read more about UX in Visma

Most popular

  • ""

    What is an IT Security Policy?

    Every organisation—from startups to large, global corporations and nonprofits—must make sure that they have procedures to keep up with an ever-changing landscape of threats and vulnerabilities to keep its assets secure. But what is an IT Security Policy, and how do you enforce them?

  • ""

    Turning the UEFA Euro into math

    The Finnish company Weoptit, a company in Visma, has turned the UEFA Euro tournament into math and simulations. Based on a model originally built by their analysts prior to the World Cup 2006, they have played out the tournament 1,000 000 times to find out what results each team can expect from this summer’s football festival.