Takeaways from the Service Design Global Conference
Key takeaways from the Global Service Design Conference in Dublin from the perspective of Visma’s UX community.
Service design
Working with personas in EasyCruit
The EasyCruit team is working on some really exciting improvements for their customers. In this blog post we will share some insights into our design process.
UX Marathon in Växjö 2018
On May 17-19, the UX team in Visma eAccounting hosted a three day long UX Marathon for the eAccounting teams in Växjö, Sweden. The purpose of the UX Marathon was to make our colleagues more knowledgeable and comfortable in working with a user experience mindset, and to make progress together on the research we are […]
Our experience from the UX Mentor program
Since it was first run in 2012, the goal of the UX Mentor program has been to give the participants (often developers, business analysts and service owners) knowledge, tools and competence to work according to the user-centred design process. This blog post is written by Jorid and Armands, two of the participants of this years […]
Creating a Customer Journey toolkit
Do you know how your customers experience their interactions with you? Are you delivering according to the expectations? Do they experience any pain points?
The process of creating icons
The work process that a designer goes through when creating successful icons can be very challenging but when this process is done well, it seems deceivingly easy. With this blog post, I hope to give insight into the process that I go through when creating icons for Visma’s products and services.
Collaborative User Journey Mapping
Being faced with the challenge of redesigning a product in a small amount of time, I devised a simple method for executing research. I call it “Collaborative User Journey Mapping”.
Running Design Studios
Running design studios together with your team can have many benefits, such as speeding up the design process and bringing the team closer together.
Take aways from Design Matters 2017 applied to Visma
Visma had the great pleasure of attending Design Matters, a big design conference in Denmark. The speakers included design leads from Google, Uber, LinkedIn, Netflix, Instagram and BBC.
Visma UX Training in Oslo and Timisoara, May 2017
On May 22-24, 17 Visma employees of different backgrounds joined together to participate in UX training courses in Oslo and Timisoara, hosted by UX Designers Odd-Wiking Rahlff and Raquel Ferreira (Oslo) and Ionut Bradatan and Bogdan Micalacean (Timisoara). “The UX Training was among the most useful successions of three days in my career so far.” – Lavinia […]
My experience being a UX-intern at Visma
I was an intern at Visma Labs during a period of 15 weeks, in 2016, as part of my bachelor studies in Interaction Design at Malmö University. During my internship, I took on the project Mobile Expense, evaluating if Visma.net Expense, or parts of it, should be available as a mobile solution.
My experience from my first UX-marathon
The first thing that strikes me is that we are an exciting mix of people and roles. Here are those who work exclusively with user experience design, but also a variety of specialists in product development, sales, support and marketing. To gather skills and ideas from various stakeholders and then make a deep dive in an improvement area for a couple of days is really something you wish you did more often. When everyone has the same agenda – to make it easier for our customers – but with different starting points and mindsets it can be a challenge. But users are different and therefore it’s necessary to find as many different approaches to solutions as possible.
Visma UX Marathon 2016 and the power of collaboration.
As the weather gets colder and more hostile, Visma UX strives to stay warm and welcoming. One of the initiatives to do this and to cultivate User Experience within the whole organization is the Visma UX Marathon, an annual event for Visma UX practitioners.
Introducing the UX Marathon – a practice of Lean UX in Visma
As the autumn storms approach and the Swedish afternoons keep getting shorter, a large part of the UX community in Visma (in total consisting of 65 UX practitioners) gather in Stockholm to completely immerse into the user centered design process for three full days. For the second year in a row, Visma UX is getting lined up for the UX Marathon.