Tag: Service design | International blog

“Design doing” focus at From Business To Buttons 2019 in Stockholm

May 31, 2019 in Design

This spring, our UX employees Nina and Semina attended a full day of Service Design workshop, here are their highlights.

Takeaways from Visma UX & Service Design Days 2018

January 11, 2019 in Design

Key takeaways from of the latest Visma UX and Service Design Days in 2018. New resources have brought many new skills and experiences to the community.

Takeaways from the Service Design Global Conference

October 19, 2018 in Design

Key takeaways from the Global Service Design Conference in Dublin from the perspective of Visma's UX community.

Working with personas in EasyCruit

July 5, 2018 in Design

The EasyCruit team is working on some really exciting improvements for their customers. In this blog post we will share some insights into our design process.

UX Marathon in Växjö 2018

May 25, 2018 in Design

On May 17-19, the UX team in Visma eAccounting hosted a three day long UX Marathon for the eAccounting teams in Växjö, Sweden. The purpose of the UX Marathon was to make our colleagues more knowledgeable and comfortable in working with a user experience mindset, and to make progress together on the research we are doing for upcoming projects.

Our experience from the UX Mentor program

April 13, 2018 in Design

Since it was first run in 2012, the goal of the UX Mentor program has been to give the participants (often developers, business analysts and service owners) knowledge, tools and competence to work according to the user-centred design process. This blog post is written by Jorid and Armands, two of the participants of this years program.

Creating a Customer Journey toolkit

March 9, 2018 in Design

Do you know how your customers experience their interactions with you? Are you delivering according to the expectations? Do they experience any pain points?

The process of creating icons

February 23, 2018 in Design

The work process that a designer goes through when creating successful icons can be very challenging, always looking to find the most effective visual solutions to convey a message and a visual cue. When this process is done well, it seems deceivingly easy. With this blog post I hope to give insight into the process that my colleagues and I ...

Collaborative User Journey Mapping

February 9, 2018 in Design

Being faced with the challenge of redesigning a product in a small amount of time, I devised a simple method for executing research. I call it “Collaborative User Journey Mapping".

Running Design Studios

January 12, 2018 in Design

Running design studios together with your team can have many benefits, such as speeding up the design process and bringing the team closer together.

Take aways from Design Matters 2017 applied to Visma

October 13, 2017 in Design

Visma had the great pleasure of attending Design Matters, a big design conference in Denmark. The speakers included design leads from Google, Uber, LinkedIn, Netflix, Instagram and BBC.

Visma UX Training in Oslo and Timisoara, May 2017

June 12, 2017 in Design

On May 22-24, 17 Visma employees of different backgrounds joined together to participate in UX training courses in Oslo and Timisoara, hosted by UX Designers Odd-Wiking Rahlff and Raquel Ferreira (Oslo) and Ionut Bradatan and Bogdan Micalacean (Timisoara). “The UX Training was among the most useful successions of three days in my career so far.” – Lavinia Popescu (participant) Day 1 – ...

My experience being a UX-intern at Visma

April 6, 2017 in Design

I was an intern at Visma Labs during a period of 15 weeks, in 2016, as part of my bachelor studies in Interaction Design at Malmö University. During my internship, I took on the project Mobile Expense, evaluating if Visma.net Expense, or parts of it, should be available as a mobile solution. When first starting, I received a warm welcome, ...

My experience from my first UX-marathon

March 7, 2017 in Design

The first thing that strikes me is that we are an exciting mix of people and roles. Here are those who work exclusively with user experience design, but also a variety of specialists in product development, sales, support and marketing. To gather skills and ideas from various stakeholders and then make a deep dive in an improvement area for a ...

Slice the business impact!

February 24, 2017 in Business

All projects have goals. All stakeholders want as much value as possible in a limited amount of time and all projects struggle with resources and priorities. Can we combine strategic user experience work methods and lean thinking in order to ship great working products with limited amount of time? Yes, of course! Let me tell you a story of how ...

Visma UX Marathon 2016 and the power of collaboration.

December 9, 2016 in Design

As the weather gets colder and more hostile, Visma UX strives to stay warm and welcoming. One of the initiatives to do this and to cultivate User Experience within the whole organization is the Visma UX Marathon, an annual event for Visma UX practitioners.

The UX Student Mentorship Program – Update

July 11, 2016 in Uncategorized, Visma Life

The first project in the Cognitive Science Mentorship Program has been carried out by five student team members. Read about their experience in their own words!

Highlights from the Visma UX-day 2016

May 13, 2016 in Design

If you were one of our participants on the Visma UX Day 2016, thank you for coming! And if you missed the event this year, here's a short recap of the highlights.

Welcome the Visma UX-day 2016!

March 17, 2016 in Design

The Visma UX-day 2016 is open for registration! Take the opportunity to mingle with other UX professionals, and learn more about user research and user centered design.

Summing up the Visma UX Marathon 2015

December 4, 2015 in Design

A few weeks ago, we wrote about the preparations for the Visma UX Marathon 2015. And now, as we are catching our breaths and summing up, we are ready to share the highlights of this year’s UX bonanza at Visma. Characteristics of the Visma UX Marathon This year, all participants in the UX Marathon focused their efforts on improving the ...

Tag Archives: Service design