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As a response to the current situation, individuals across the globe have turned into digital workers and are adopting new online behaviours. In this article, we share our best practices on how companies can adapt their current customer journeys to stay digitally connected with their customers and provide them with engaging online experiences.
Although digital collaboration can be challenging, it can also give exceptional results if done right. Working remotely still allows for creativity and cross-functional collaboration. Over the past weeks, we have run several remote workshops and made up some experiences along the way. In this article, we share our top tips on how to succeed.