Visma Community – Legal information

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Terms and conditions

About Community

Visma Community is an online community developed by Visma for its customers and others who want to gain knowledge about Visma's products and services and receive relevant professional information.

If you want to actively participate in the Community, you must register as a user. You will then have the opportunity to communicate with Visma and like-minded users about our products, services and professional topics.

Visma's goal is to ensure that Community is a secure platform for communication. Guidelines for Visma Community can be found here.

Your obligations when using Community

Visma Community should be an arena for receiving important information and exchange of user experiences. We want people to use Community to share their experiences and ask questions that are important to them, but not at the expense of the other users or the integrity of the community. Politeness, good manners and respect for other members are crucial to being a member of the Community.

When you create a user in Community, you shall:

  • Use the same name that you use on a daily basis
  • Never share your password or transfer your account to anyone else (without our permission)
  • Not write anything that is illegal, misleading, discriminatory or fraudulent
  • Not infringe or violate anyone else's rights, including intellectual property rights
  • Not publish phone numbers, email addresses, account numbers or other confidential or sensitive information. What you write will be visible to other users.

Visma's rights

Visma reserves the right to:

  • In some cases, move your post to a more appropriate forum in Community
  • Delete content that is defined as advertising, sales promotions, spam etc.
  • Update the Community Guidelines
  • Edit and remove inappropriate content, and
  • Block members if they do not follow Visma's guidelines for the service or violate these general terms and conditions

Visma further reserves the right to update these general terms and conditions. Visma only makes changes if this is necessary due to new legislation, if the provisions are no longer sufficient or if the provisions are incomplete. Visma will notify you (e.g. by e-mail or through Community) at least 30 days before we make significant changes to the terms of these general terms and conditions, unless the changes are due to a requirement by applicable law. This gives you an opportunity to review the changes before they take effect and possibly deactivate the user if you do not want to accept the new general terms and conditions.

If you wish to deactivate your Visma Community user, send an email to community@visma.com.

Liability

Visma is not responsible for what our customers or other external persons publish on the Community platform.

Much of the information you find in Community is produced and published by other members who are not employees of Visma. Many of Visma's customers have a broad knowledge of our products, and they will often publish useful information and answers to your questions. Visma cannot be held responsible for incorrect advice and information provided by non-employee members.

Processing of personal data

You can read more about how Visma processes your personal information in Community here.

Personal information about users that will be visible to others and searchable online and outside the Community includes: the image you choose to upload, your Visma Community username, the date of registration and your last visit to the Community. In addition to this, what you choose to publish in open areas will also be visible.

Note that what you actively choose to publish in Community, such as posts in the discussion forum, will not be deleted even if your user account is disabled. Based on legitimate interests, Visma will keep these posts in order to fulfill the objective of facilitating community support by providing the dialogue with Visma and between users available. Visma does not consider this intrusive to users' privacy, as Community invites voluntary academic discussion topics.

 

Privacy

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About Community

Visma Community is an online community developed by Visma for its customers and others who want to gain knowledge about Visma's products and services and receive relevant professional information.

If you want to actively participate in the Community, you must register as a user. You will then have the opportunity to communicate with Visma and like-minded users about our products, services and professional topics.

Privacy in the Community

As a Community user, what does Visma use my personal information for?

As part of providing Community to you as a user, Visma processes your personal information to fulfill the agreement with you. When registering, you enter your name, email, language and country. If you are already in our contact base, e.g. you are an existing Visma customer, the data we hold will be linked to the user you create in Community. This is done in order to give you the right access and/or personalised content. Some areas of the Community are closed and only visible to specific groups with certain permissions.

When creating a Community user,  Visma can use your personal information for the following purposes:

  • Manage your user access to Community to communicate our products, services or professional content to you
  • Manage your user relationship with our products and services
  • Facilitate direct dialogue with Visma and between users of the Community
  • Receive, process and share posts and suggestions from users to further develop Visma's products and services
  • Build an interest profile about you as a user by registering your expressed interests and actions in the Community. This profile, along with other information you may give us, forms the basis for what type of information and how Visma communicates relevant information to you, both within and outside the Community. For more information about the profiling, your rights when Visma is profiling, and Visma’s use of legitimate interest for such processing, see Visma’s Privacy Statement.

How can I influence the information that Visma wants to communicate to me?

You can update your interests at any time or choose not to receive any more information from the Visma Community by going to “My profile” and changing your notification and email settings. You can also update your email subscriptions, edit your contact information and manage permissions when it comes to how Visma processes your personal data for marketing through the Visma management tool.  Note that you may have consented to receive information from other Visma companies, and through other channels, than those covered by the Visma Community.

If you would like to altogether disable your Visma Community user, please email community@visma.com.

Who processes my personal information?

In order to fulfill the purposes set out in the bullet points above, including communicating information tailored to your profile of interests, your personal information is processed by the companies in the Visma Group affiliated with the Community. In addition, subcontractors may have access to your personal data as part of assisting us with the operation of Community, and helping us fulfil our purpose as listed in the bullet points above. View an overview of subcontractors who may have access to your personal information as of today. Visma secures your data and rights through data processing agreements with these companies.

If a third party with access to your personal data is located outside the EU / EEA, Visma ensures legal grounds for such international transfers on your behalf, hereunder by using the EU Model Clauses.

What kind of personal information will be visible to others?

Personal information about users that will be visible to others and searchable online and outside the Community includes: the image you choose to upload, your Visma Community username, the date of registration and your last visit to the Community. In addition to this, what you choose to publish in open areas will also be visible.

Note that what you actively choose to publish in Community, such as posts in the discussion forum, will not be deleted even if your user account is disabled. Based on legitimate interests, Visma will keep these posts in order to fulfil the objective of facilitating community support by providing the dialogue with Visma and between users available. Visma does not consider this intrusive to users' privacy, as Community invites voluntary academic discussion topics.

Visma is not responsible for what our customers or other external people write in the online community.

What are my rights?

You have the right to access your personal data by requesting an overview of the personal data we process about you and you may have a right to data portability. You also have the right to request that Visma corrects inaccuracies in your personal data.

Further, you have a right to request deletion of personal data, and to restrict or object to our processing of your personal data according to this privacy statement or other service-specific terms.

Please use privacy@visma.com to file requests as mentioned in this section.

Finally, you also have a right to file a complaint to the data protection authorities with regards to our processing of your personal data.

Where can I find more information about privacy at Visma and get in touch with someone who can answer my questions?

You can find more information about Visma’s processing of personal data at the Visma Trust Centre.

If you have any questions about privacy in the Visma Community, including the right to access your personal information, details of subcontractors, deletion or correction of incorrect information etc., please contact us by sending an email to privacy@visma.com.