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Visma Terms of Service (TOS)

Onboarded to Visma Cloud Delivery Model

Last updated: Jun 21, 2026

Hosting provider(s)

[{"company":"Google Cloud","location":"EU/EEA","country":"","countries":[],"webpage":null,"certifications":[],"categoriesOfPersonalData":["Personal Data"],"appropriateSafeguards":null},{"company":"Hyperscaler - Azure","location":"EU/EEA","country":"","countries":[],"webpage":null,"certifications":[],"categoriesOfPersonalData":["Personal Data"],"appropriateSafeguards":null}]

Data processors 

[{"vendor":"Cognition AI (Devin)","location":"Country with adequacy decision","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":"Help consultant and support consultant analyze customer requests and improve products and customer installations/configurations","purpose":"AI-assisted support, integration config, and product development","vismaRoles":["Data Controller"],"appropriateSafeguards":null},{"vendor":"Hubspot","location":"Country with adequacy decision","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":"CRM with knowledge base articles and Support/Service management. Hubspot is not directly integrated in our products but used for tracking sales, leads informations as well as project status and support tickets.","purpose":"Support, Ticket and Customer Information.","vismaRoles":["Data Controller"],"appropriateSafeguards":null},{"vendor":"Orca Security Ltd","location":"EU/EEA","country":"Germany","countries":["Germany"],"categoriesOfPersonalData":["Personal Data"],"description":"Orca via Visma Cloud Guardian","purpose":"Identify cloud security issues for the data hosted in the public cloud","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Twilio Inc","location":"Country with adequacy decision","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":"Sendgrid SMTP/e-mail delivery service","purpose":"e-Mail service. E.g. Password recovery or order confirmations etc","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Functional Software, Inc.","location":"Country with adequacy decision","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":"Sentry","purpose":"Tracking application errors and performance and improving ","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Survicate S.A","location":"EU/EEA","country":"Ireland","countries":["Ireland"],"categoriesOfPersonalData":["Personal Data"],"description":"NPS score with user feedback","purpose":"micro-surveying to get user feedback","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"PostHog, Inc.","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Product analytics and AI feature analytics to improve the product for customers","vismaRoles":["Data Controller"],"appropriateSafeguards":null},{"vendor":"Anthropic, Inc. (Claude)","location":"Country with adequacy decision","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":"Help consultant and support consultants analyze customer requests and improve products and customer installations/configurations","purpose":"AI-assisted support, integration config, and product development","vismaRoles":["Data Controller"],"appropriateSafeguards":null},{"vendor":"Anthropic, Inc. (Claude)","location":"Country with adequacy decision","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":"Help consultant and support consultants analyze customer requests and improve products and customer installations/configurations","purpose":"AI-assisted support, integration config, and product development","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Cognition AI (Devin)","location":"Country with adequacy decision","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":"Help consultant and support consultant analyze customer requests and improve products and customer installations/configurations","purpose":"AI-assisted support, integration config, and product development","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Hubspot","location":"Country with adequacy decision","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":"CRM with knowledge base articles and Support/Service management. Hubspot is not directly integrated in our products but used for tracking sales, leads informations as well as project status and support tickets.","purpose":"Support, Ticket and Customer Information, including AI assisted support","vismaRoles":["Data Processor"],"appropriateSafeguards":null}]

Certificates and audit assurance reports

[{"owner":"Visma AS,NO","scope":["VCDM : ISO 27001 and from 2025-report also ISAE 3402 Type II"],"webpage":"https://www.visma.com/trust-centre/vcdm"}]

Disclaimer 

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The content provided on TrustCentre is for general informational purposes only. We strive to ensure accuracy and completeness but do not guarantee the reliability of any content. Be advised that downloaded or printed content is current as of the date accessed, with no liability assumed for subsequent changes or updates.

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Certain content may be confidential or proprietary. Unauthorised reproduction, publication, distribution, or disclosure of such content is prohibited. The TrustCentre and its contents are provided "as is" without express or implied warranties, representations, or undertakings, including, but not limited to, accuracy, completeness, or currency.

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By using the TrustCentre, you agree to indemnify, defend, and hold harmless Visma AS and its affiliates, from any claims, liabilities, damages, and expenses, including reasonable attorney's fees, arising from your use or violation of these terms. We reserve the right to modify, update, or discontinue the TrustCentre or its content at any time, without notice or liability. Use of the TrustCentre signifies acceptance of this disclaimer; if you disagree, please do not access or use the TrustCentre.

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[{"owner":"Visma AS,NO","scope":["VCDM : ISO 27001 and from 2025-report also ISAE 3402 Type II"],"webpage":"https://www.visma.com/trust-centre/vcdm"}]