Trust Centre
Go back

SaaS

PAWW

The product based on Dynamics365 supports Idella Managed Services with the administration of the Dutch Private Sector regulation for unemployment payments adjacent to the Dutch government unemployment payments. The administration covers a 100 labour agreements in the Netherlands on the repair of unemployment payment duration, 50,000 employers in the Netherlands joined, representing 2.500.000 employees who can claim a payment when unemployment strikes them. At the moment end 2020 the number of claims is 100 per month expected to grow in 2025 to 40.000 claims per month.

Webpage
Category

SaaS

Legal unit

Visma Idella BV,NL

Available from

Terms of Service

Onboarded to Visma Cloud Delivery Model

Last updated: Apr 30, 2025

Hosting provider(s)

[{"company":"Visma IT & Communications AS","location":"EU/EEA","country":"","countries":[],"webpage":null,"certifications":[],"categoriesOfPersonalData":["Sensitive Personal Data","Personal Data"],"appropriateSafeguards":null},{"company":"Microsoft Azure","location":"EU/EEA","country":"","countries":[],"webpage":"https://www.microsoft.com/en-us/trust-center/product-overview","certifications":["ISO 27001","SOC 2","ISO 9001","ISO 20000","ISO 27018"],"categoriesOfPersonalData":["Sensitive Personal Data","Personal Data"],"appropriateSafeguards":null},{"company":"Visma Raet BV","location":"EU/EEA","country":"","countries":[],"webpage":"https://www.vismaraet.nl/over-ons/system-privacy-security/security/","certifications":["ISO 27001","Data Pro","ISAE 3402","ISO 9001"],"categoriesOfPersonalData":["Personal Data","Sensitive Personal Data"],"appropriateSafeguards":null},{"company":"Microsoft Office 365","location":"EU/EEA","country":"","countries":[],"webpage":"https://servicetrust.microsoft.com/DocumentPage/c8725e07-e724-4336-9f87-1ffcee9fffb1","certifications":["ISO 27001","ISO 9001","SOC 2"],"categoriesOfPersonalData":["Personal Data","Sensitive Personal Data"],"appropriateSafeguards":null}]

Data processors 

[{"vendor":"Mailjet","location":"EU/EEA","country":"France","countries":["France"],"categoriesOfPersonalData":["Personal Data"],"description":"Email-tooling voor werkgevers en deelnemers","purpose":"Email-tooling voor werkgevers en deelnemers","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Visma Raet B.V.","location":"EU/EEA","country":"Netherlands","countries":["Netherlands"],"categoriesOfPersonalData":["Sensitive Personal Data","Personal Data"],"description":"YouforcePayroll Gemal","purpose":"Remuneration in SaaS","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"HMS Webcare B.V.","location":"EU/EEA","country":"Netherlands","countries":["Netherlands"],"categoriesOfPersonalData":["Sensitive Personal Data","Personal Data"],"description":"N/A","purpose":"External call center","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Visma Connect B.V.","location":"EU/EEA","country":"Netherlands","countries":["Netherlands"],"categoriesOfPersonalData":["Personal Data"],"description":"Giosg (Live Chat)","purpose":"Live Chat","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Paragon Customer Communications B.V.","location":"EU/EEA","country":"Netherlands","countries":["Netherlands"],"categoriesOfPersonalData":["Personal Data"],"description":"N/A","purpose":"Postal services","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Quadira B.V.","location":"EU/EEA","country":"Netherlands","countries":["Netherlands"],"categoriesOfPersonalData":["Personal Data","Sensitive Personal Data"],"description":"N/A","purpose":"Document Output Management","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"giosg.com Oy","location":"EU/EEA","country":"Finland","countries":["Finland"],"categoriesOfPersonalData":["Personal Data"],"description":"Live chat  ","purpose":"Live chat platform ","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Visma Labs s.r.o.","location":"EU/EEA","country":"Slovakia","countries":["Slovakia"],"categoriesOfPersonalData":["Personal Data"],"description":"Competence Center (Labs)","purpose":"Support","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Atlassian Inc.","location":"EU/EEA","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Sensitive Personal Data","Personal Data"],"description":"Jira Service Management","purpose":"Ticketing System","vismaRoles":["Data Controller","Data Processor"],"appropriateSafeguards":null},{"vendor":"Google analytics","location":"EU/EEA","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Analytics","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Cloud Mersive LLC","location":"EU/EEA","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":"N/A","purpose":"Anti Virus Scanning","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Twillio inc. (prev. Sendgrid)","location":"EU/EEA","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":"Secured data-sharing tooling (mail) between customer applications","purpose":"Data-sharing through mail","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"InMoment Inc (prev. Wootric)","location":"EU/EEA","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":"CESNet Promoter Score ‘NPS’","purpose":"Customer experience management","vismaRoles":["Data Controller"],"appropriateSafeguards":null},{"vendor":"Microsoft Dynamics","location":"EU/EEA","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":"Microsoft Dynamics","purpose":"CRM System","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Microsoft Dynamics Finance","location":"EU/EEA","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":"Dynamics 365 Finance","purpose":"Monitor performance of financial operations in real-time, predict outcomes, and make data-driven decisions to drive business agility and growth.","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Microsoft Office (cloud)","location":"EU/EEA","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data","Sensitive Personal Data"],"description":"Power automate Database services Exchange365 Sharepoint365","purpose":"Automation platform Database (SQL) Email Office","vismaRoles":["Data Processor"],"appropriateSafeguards":null}]

Certificates and audit assurance reports

[{"owner":"Visma Idella BV,NL","scope":["ISAE 3402","ISO 27001","Data Pro"],"webpage":"https://spaww.nl"}]

Disclaimer 

‍

The content provided on TrustCentre is for general informational purposes only. We strive to ensure accuracy and completeness but do not guarantee the reliability of any content. Be advised that downloaded or printed content is current as of the date accessed, with no liability assumed for subsequent changes or updates.

‍

Certain content may be confidential or proprietary. Unauthorised reproduction, publication, distribution, or disclosure of such content is prohibited. The TrustCentre and its contents are provided "as is" without express or implied warranties, representations, or undertakings, including, but not limited to, accuracy, completeness, or currency.

‍

By using the TrustCentre, you agree to indemnify, defend, and hold harmless Visma AS and its affiliates, from any claims, liabilities, damages, and expenses, including reasonable attorney's fees, arising from your use or violation of these terms. We reserve the right to modify, update, or discontinue the TrustCentre or its content at any time, without notice or liability. Use of the TrustCentre signifies acceptance of this disclaimer; if you disagree, please do not access or use the TrustCentre.

‍

[{"owner":"Visma Idella BV,NL","scope":["ISAE 3402","ISO 27001","Data Pro"],"webpage":"https://spaww.nl"}]
Download PDF