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PAWW

The product based on Dynamics365 supports Idella Managed Services with the administration of the Dutch Private Sector regulation for unemployment payments adjacent to the Dutch government unemployment payments. The administration covers a 100 labour agreements in the Netherlands on the repair of unemployment payment duration, 50,000 employers in the Netherlands joined, representing 2.500.000 employees who can claim a payment when unemployment strikes them. At the moment end 2020 the number of claims is 100 per month expected to grow in 2023 to 40.000 claims per month.

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SaaS

Legal unit

Visma Idella BV,NL

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Terms of Service

Other Contract with Stichting PAWW and Regulation PAWW and collective labour agreements.

Onboarded to Visma Cloud Delivery Model

Last updated: Nov 28, 2023

Hosting provider(s)

[{"company":"Visma IT & Communications AS","location":"EU/EEA","country":null,"webpage":null,"certifications":[],"categoriesOfPersonalData":["Sensitive Personal Data","Personal Data"]},{"company":"Microsoft Azure","location":"EU/EEA","country":null,"webpage":"https://www.microsoft.com/en-us/trust-center/product-overview","certifications":["ISO 27001","SOC 2","ISO 9001","ISO 20000","ISO 27018"],"categoriesOfPersonalData":["Personal Data","Sensitive Personal Data"]},{"company":"Visma Raet BV","location":"EU/EEA","country":null,"webpage":"https://www.vismaraet.nl/over-ons/system-privacy-security/security/","certifications":["ISO 27001","Data Pro","ISAE 3402","ISO 9001"],"categoriesOfPersonalData":["Personal Data","Sensitive Personal Data"]},{"company":"Microsoft Office 365","location":"EU/EEA","country":null,"webpage":"https://servicetrust.microsoft.com/DocumentPage/c8725e07-e724-4336-9f87-1ffcee9fffb1","certifications":["ISO 27001","ISO 9001","SOC 2"],"categoriesOfPersonalData":["Personal Data","Sensitive Personal Data"]}]

Data processors 

[{"vendor":"InMoment Inc (prev. Wootric)","location":"EU/EEA","country":"United States","categoriesOfPersonalData":["Personal Data"],"description":"<p>CES</p><p>Net Promoter Score ‘NPS’</p>","purpose":"<p><span style=\"background-color:rgb(235,235,235);color:rgb(0,29,48);\">Customer experience management</span></p>","vismaRoles":["Data Controller"]},{"vendor":"Microsoft Dynamics","location":"EU/EEA","country":"United States","categoriesOfPersonalData":["Personal Data"],"description":"<p>Microsoft Dynamics</p>","purpose":"<p>CRM System</p>","vismaRoles":["Data Processor"]},{"vendor":"Microsoft Dynamics Finance","location":"EU/EEA","country":"United States","categoriesOfPersonalData":["Personal Data"],"description":"<p>Dynamics 365 Finance</p>","purpose":"<p>Monitor performance of financial operations in real-time, predict outcomes, and make data-driven decisions to drive business agility and growth.</p>","vismaRoles":["Data Processor"]},{"vendor":"Microsoft Office (cloud)","location":"EU/EEA","country":"United States","categoriesOfPersonalData":["Sensitive Personal Data","Personal Data"],"description":"<p><span style=\"background-color:rgb(255,255,255);color:rgb(0,0,0);\">Power automate&nbsp;</span></p><p><span style=\"background-color:rgb(255,255,255);color:rgb(0,0,0);\">Database services&nbsp;</span></p><p><span style=\"background-color:rgb(255,255,255);color:rgb(0,0,0);\">Exchange365&nbsp;</span></p><p><span style=\"background-color:rgb(255,255,255);color:rgb(0,0,0);\">Sharepoint365</span></p>","purpose":"<p><span style=\"background-color:rgb(255,255,255);color:rgb(0,0,0);\">Automation platform&nbsp;</span></p><p><span style=\"background-color:rgb(255,255,255);color:rgb(0,0,0);\">Database (SQL)&nbsp;</span></p><p><span style=\"background-color:rgb(255,255,255);color:rgb(0,0,0);\">Email&nbsp;</span></p><p><span style=\"background-color:rgb(255,255,255);color:rgb(0,0,0);\">Office</span></p>","vismaRoles":["Data Processor"]},{"vendor":"Quadira B.V.","location":"EU/EEA","country":"Netherlands","categoriesOfPersonalData":["Personal Data","Sensitive Personal Data"],"description":"<p>N/A</p>","purpose":"<p>Document Output Management</p>","vismaRoles":["Data Processor"]},{"vendor":"Atlassian Inc.","location":"EU/EEA","country":"United States","categoriesOfPersonalData":["Sensitive Personal Data","Personal Data"],"description":"<p>Jira Service Management</p>","purpose":"<p>Ticketing System</p>","vismaRoles":["Data Controller","Data Processor"]},{"vendor":"giosg.com Oy","location":"EU/EEA","country":"Finland","categoriesOfPersonalData":["Personal Data"],"description":"<p><span style=\"background-color:rgb(245,246,247);color:rgb(36,35,53);\">Live chat &nbsp;</span></p>","purpose":"<p><span style=\"background-color:rgb(245,246,247);color:rgb(36,35,53);\">Live chat platform&nbsp;</span></p>","vismaRoles":["Data Processor"]},{"vendor":"Visma Raet B.V.","location":"EU/EEA","country":"Netherlands","categoriesOfPersonalData":["Personal Data","Sensitive Personal Data"],"description":"<p>Youforce</p><p>Payroll Gemal</p>","purpose":"<p>Remuneration in SaaS</p>","vismaRoles":["Data Processor"]},{"vendor":"HMS Webcare B.V.","location":"EU/EEA","country":"Netherlands","categoriesOfPersonalData":["Sensitive Personal Data","Personal Data"],"description":"<p>N/A</p>","purpose":"<p>External call center</p>","vismaRoles":["Data Processor"]},{"vendor":"Visma Connect B.V.","location":"EU/EEA","country":"Netherlands","categoriesOfPersonalData":["Personal Data"],"description":"<p>Giosg (Live Chat)</p>","purpose":"<p>Live Chat</p>","vismaRoles":["Data Processor"]},{"vendor":"Paragon Customer Communications B.V.","location":"EU/EEA","country":"Netherlands","categoriesOfPersonalData":["Personal Data"],"description":"<p>N/A</p>","purpose":"Postal services","vismaRoles":["Data Processor"]},{"vendor":"Twillio inc. (prev. Sendgrid)","location":"EU/EEA","country":"United States","categoriesOfPersonalData":["Personal Data"],"description":"<p><span style=\"color:rgb(18,28,45);\">Secured data-sharing tooling (mail) between customer applications</span></p>","purpose":"<p>Data-sharing through mail</p>","vismaRoles":["Data Processor"]},{"vendor":"Visma Labs s.r.o.","location":"EU/EEA","country":"Slovakia","categoriesOfPersonalData":["Personal Data"],"description":"<p>Competence Center (Labs)</p>","purpose":"Support","vismaRoles":["Data Processor"]},{"vendor":"Google analytics","location":"EU/EEA","country":"United States","categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Analytics","vismaRoles":["Data Processor"]},{"vendor":"Cloud Mersive LLC","location":"EU/EEA","country":"United States","categoriesOfPersonalData":["Personal Data"],"description":"<p>N/A</p>","purpose":"<p>Anti Virus Scanning</p>","vismaRoles":["Data Processor"]}]

Certificates and audit assurance reports

[{"owner":"Visma Idella BV,NL","scope":["ISAE 3402","ISO 27001","Data Pro"],"webpage":"https://spaww.nl"}]

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[{"owner":"Visma Idella BV,NL","scope":["ISAE 3402","ISO 27001","Data Pro"],"webpage":"https://spaww.nl"}]
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