[{"vendor":"Amplitude","location":"EU/EEA","country":"Germany","countries":["Germany"],"categoriesOfPersonalData":["Personal Data"],"description":"Analytics tool for web analytics used in Penneo's platform. Used to troubleshoot in relation to custom support cases.","purpose":"Monitoring user behavior in the Penneo Sign application, in relation to usage of the platforms, signer activity, casefile progress and completion status.\nThe data i pseudonymised. The types of categories are Penneo Customer names, pseudonymised user names, user activity/usage.","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Tableau (Salesforce)","location":"EU/EEA","country":"Germany","countries":["Germany"],"categoriesOfPersonalData":["Personal Data"],"description":"Tableau is a data visualization solution.","purpose":"Providing data reports related to the usage of Penneo's platform to customers via a dashboard.","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Integrate.io","location":"EU/EEA","country":"Ireland","countries":["Ireland"],"categoriesOfPersonalData":["Personal Data"],"description":"Integrate.io is a Extract, Load and Transfer tool. We use to to take data from one application, change the format to make it readable by another application, and sending it to the other application.","purpose":"Transporting data between internal applications. No data is stored here, and is processed only when forwarded to end-application. Types of categories: Penneo Customer name, Subscription and user usage information.","vismaRoles":["Data Processor"],"appropriateSafeguards":"EuScc"},{"vendor":"Digital Realty","location":"EU/EEA","country":"Denmark","countries":["Denmark"],"categoriesOfPersonalData":["Personal Data"],"description":"Hosting physical devices used for the signing product in compliance with applicable EU legislation.","purpose":"Its a data center co-location provider where we host our HSM devices that we use to store private keys used for digital signatures, seals and timestamps.","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Zendesk","location":"EU/EEA","country":"Germany","countries":["Germany"],"categoriesOfPersonalData":["Personal Data"],"description":"Customer support tool.","purpose":"Zendesk is used to manage customer support tickets, including the logging, tracking, and resolution of support requests via various channels.","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Onlinecity.io","location":"EU/EEA","country":"Germany","countries":["Germany"],"categoriesOfPersonalData":["Personal Data"],"description":"SMS service provider.","purpose":"Sending out one-time codes via SMS.","vismaRoles":["Data Processor"],"appropriateSafeguards":null}]
