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SaaS

SmartDok

Manage work hours, operating hours on vehicles, consumption of goods, service lines and maintenance on all types of vehicles. In addition, the system provides you a complete overview over inventory, documentation in forms of checklists and pictures, and even a resource planner. Web-based, with apps for both Android and iPhones.

Webpage
Category

SaaS

Legal unit

SmartDok AS,NO

Available from

Terms of Service

Type URL to other terms (enter public URL to terms - URL will be displayed on the Trust Centre) https://smartdok.no/tos, https://smartdok.se/tos

Onboarded to Visma Cloud Delivery Model

Last updated: Aug 25, 2026

Hosting provider(s)

[{"company":"Hyperscaler - Azure","location":"EU/EEA","country":"Netherlands","countries":["Netherlands","Norway","Sweden"],"webpage":null,"certifications":[],"categoriesOfPersonalData":["Personal Data"],"appropriateSafeguards":null},{"company":"Hyperscaler - Amazon Web Services (AWS)","location":"EU/EEA","country":"Ireland","countries":["Ireland"],"webpage":"https://aws.amazon.com/products/security/","certifications":["ISO 27001","ISO 27018","ISO 9001","SOC 1","SOC 2","SOC 3","ISO 27017"],"categoriesOfPersonalData":["Personal Data"],"appropriateSafeguards":null},{"company":"Hyperscaler - Google Cloud (GCP)","location":"EU/EEA","country":"Norway","countries":["Norway"],"webpage":null,"certifications":[],"categoriesOfPersonalData":["Personal Data"],"appropriateSafeguards":null},{"company":"Railway Corporation","location":"Country with adequacy decision","country":"United States","countries":["United States"],"webpage":"https://trust.railway.com","certifications":["SOC 2","SOC 3"],"categoriesOfPersonalData":["Personal Data"],"appropriateSafeguards":"EuScc"}]

Data processors 

[{"vendor":"Twilio inc","location":"Country with adequacy decision","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":"Sendgrid email service","purpose":"Sending email","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Gateaway API - by onlinecity.io","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Sending sms","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"inMoment (Wootric)","location":"EU/EEA","country":"Germany","countries":["Germany"],"categoriesOfPersonalData":["Personal Data"],"description":"Net promoter Score (pNPS) for the service.","purpose":"Customer experience management platform","vismaRoles":["Data Controller"],"appropriateSafeguards":null},{"vendor":"Sentry","location":"Other","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Error reports","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Hubspot","location":"Country with adequacy decision","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Support","vismaRoles":["Data Processor"],"appropriateSafeguards":"EuScc"},{"vendor":"Userguiding","location":"Other","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Platform guide","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Azure DevOps","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Defects/Missing futures/crash log","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Link Mobility AS","location":"EU/EEA","country":"Norway","countries":["Norway"],"categoriesOfPersonalData":["Personal Data"],"description":"LINK Messaging gateway","purpose":"SMS messaging service","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Orca Security UK Ltd.","location":"EU/EEA","country":"Germany","countries":["Germany"],"categoriesOfPersonalData":["Personal Data"],"description":"Security monitoring and detection for cloud infrastructure","purpose":"Vulnerability management, Compliance monitoring, Threat detection, Data protection","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"SnowPlow","location":"Country with adequacy decision","country":"United Kingdom","countries":["United Kingdom"],"categoriesOfPersonalData":["Personal Data"],"description":"Data collection capabilities to capture more detailed information about customer behaviour within the service.","purpose":"Collect and analyze event-level data.","vismaRoles":["Data Controller"],"appropriateSafeguards":null},{"vendor":"Anthropic, PBC (Claude AI)","location":"Other","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":"AI assistant for internal use. Used by developers, analysts and staff for code assistance, document analysis and daily operations. Not a customer-facing feature. No customer data is used for model training.","purpose":"AI-assisted development, analysis and internal operations","vismaRoles":["Data Processor","Data Controller"],"appropriateSafeguards":"EuScc"},{"vendor":"Survicate S.A.","location":"Other","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":"Survicate","purpose":"Net promoter Score (pNPS) for the service.","vismaRoles":["Data Controller"],"appropriateSafeguards":"EuScc"},{"vendor":"Pendo.io, inc.","location":"Other","country":"Australia","countries":["Australia","India","Israel","Japan","United Kingdom","United States"],"categoriesOfPersonalData":["Personal Data"],"description":"Pendo","purpose":"User guides on features inside the prduct","vismaRoles":["Data Controller"],"appropriateSafeguards":"EuScc"},{"vendor":"Pendo.io, inc","location":"Other","country":"Australia","countries":["Australia","India","Israel","Japan","United Kingdom","United States"],"categoriesOfPersonalData":["Personal Data"],"description":"Pendo","purpose":"Data analysis of user interactions in the product","vismaRoles":["Data Controller"],"appropriateSafeguards":"EuScc"},{"vendor":"Sticos AS (Visma)","location":"EU/EEA","country":"Norway","countries":["Norway"],"categoriesOfPersonalData":["Personal Data"],"description":"Sticos Oppslag","purpose":"Provide access to Sticos responses i SmartChat","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Unless B.V","location":"EU/EEA","country":"Netherlands","countries":["Netherlands"],"categoriesOfPersonalData":["Personal Data"],"description":"Unless AI","purpose":"Support AI Chat","vismaRoles":["Data Processor"],"appropriateSafeguards":null}]

Certificates and audit assurance reports

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