Trust Centre
Go back

SaaS

Tripletex

Tripletex is a SaaS ERP system with many modules such as invoicing, project, logistics and payroll .

Webpage
Category

SaaS

Legal unit

Tripletex AS,NO

Available from

Tripletex AS,NO

Terms of Service

Visma Terms of Service version 2

Onboarded to Visma Cloud Delivery Model

Last updated: Dec 09, 2023

Hosting provider(s)

[{"company":"Google Cloud","location":"EU/EEA","country":"Belgium","webpage":"https://cloud.google.com/security/compliance","certifications":[],"categoriesOfPersonalData":["Personal Data"]},{"company":"Amazon Web Services (AWS)","location":"EU/EEA","country":"Ireland","webpage":"https://aws.amazon.com/compliance/programs","certifications":["ISO 27001","ISO 27018","ISO 9001"],"categoriesOfPersonalData":["Personal Data"]},{"company":"Microsoft Azure","location":"EU/EEA","country":null,"webpage":"https://learn.microsoft.com/en-us/azure/compliance/","certifications":[],"categoriesOfPersonalData":["Personal Data"]},{"company":"Orb","location":"EU/EEA","country":"Norway","webpage":null,"certifications":[],"categoriesOfPersonalData":["Personal Data"]}]

Data processors 

[{"vendor":"Visma Resolve AS","location":"EU/EEA","country":null,"categoriesOfPersonalData":["Personal Data"],"description":"<p>Account balance prediction</p>","purpose":"<p>AI / Machine learning model to predict the customers future bank account balance based on their accounting data entered in Tripletex</p>","vismaRoles":["Data Processor"]},{"vendor":"Google BigQuery","location":"EU/EEA","country":null,"categoriesOfPersonalData":["Personal Data"],"description":"<p>Data warehouse</p>","purpose":"<p>Collecting and aggregating data for analysis purposes</p>","vismaRoles":["Data Controller","Data Processor"]},{"vendor":"Visma Software International AS","location":"EU/EEA","country":null,"categoriesOfPersonalData":["Personal Data"],"description":"<p>Snowplow</p>","purpose":"Customer behavior analytics","vismaRoles":["Data Controller"]},{"vendor":"Google Cloud Platform","location":"EU/EEA","country":null,"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Production database for Tripletex App","vismaRoles":["Data Controller"]},{"vendor":"Inmoment","location":"EU/EEA","country":null,"categoriesOfPersonalData":["Personal Data"],"description":"<p>Wootric</p>","purpose":"Collecting user satisfaction","vismaRoles":["Data Controller"]},{"vendor":"Sentry","location":"Other","country":"United States","categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Monitoring performance","vismaRoles":["Data Controller"]},{"vendor":"Zendesk","location":"EU/EEA","country":null,"categoriesOfPersonalData":["Personal Data"],"description":"<p>Customer Support Software</p>","purpose":"<p>Handling email, chats and tickets</p>","vismaRoles":["Data Processor"]},{"vendor":"Twilio inc","location":"Other","country":"United States","categoriesOfPersonalData":["Personal Data"],"description":"<p>Sendgrid email service</p>","purpose":"<p>Send emails from the Tripletex application</p>","vismaRoles":["Data Processor"]},{"vendor":"FabricAI","location":"EU/EEA","country":null,"categoriesOfPersonalData":["Personal Data"],"description":"<p>Voucher prediction</p>","purpose":"<p><span style=\"background-color:rgb(255,255,255);color:rgb(29,28,29);\">Machine Learning model used to automate the voucher processing, by suggesting which cost account, project and department to select when bookeeping incoming invoices</span></p>","vismaRoles":["Data Processor"]},{"vendor":"Puzzel AS","location":"EU/EEA","country":null,"categoriesOfPersonalData":["Personal Data"],"description":"<p>Telephone system</p>","purpose":"<p>System for handling inbound and outbound telephone calls</p>","vismaRoles":["Data Processor"]},{"vendor":"Avanzus Connect AS","location":"EU/EEA","country":null,"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Invoice handling","vismaRoles":["Data Processor"]},{"vendor":"Grafana","location":"EU/EEA","country":null,"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Application monitoring","vismaRoles":["Data Controller"]},{"vendor":"Microsoft ","location":"EU/EEA","country":null,"categoriesOfPersonalData":["Personal Data"],"description":"<p>Azure Open AI service</p>","purpose":"<p>LLM based chatbot to automate customer support&nbsp;</p>","vismaRoles":["Data Processor"]},{"vendor":"SFDC Ireland Ltd","location":"EU/EEA","country":null,"categoriesOfPersonalData":["Personal Data"],"description":"<p>Salesforce (Sales and Service Cloud)</p>","purpose":"<p>Solution for handling Sales and Sales enquiries</p>","vismaRoles":["Data Controller","Data Processor"]}]

Certificates and audit assurance reports

[{"owner":"Visma AS,NO","scope":["VCDM : ISO 27001 and ISAE 3402 Type II"],"webpage":"https://www.visma.com/trust-centre/vcdm"},{"owner":"Visma Software International AS,NO","scope":["ISO 9001"],"webpage":"https://www.visma.com/trust-centre/certifications-and-audits"}]

Disclaimer 

‍

The content provided on TrustCentre is for general informational purposes only. We strive to ensure accuracy and completeness but do not guarantee the reliability of any content. Be advised that downloaded or printed content is current as of the date accessed, with no liability assumed for subsequent changes or updates.

‍

Certain content may be confidential or proprietary. Unauthorised reproduction, publication, distribution, or disclosure of such content is prohibited. The TrustCentre and its contents are provided "as is" without express or implied warranties, representations, or undertakings, including, but not limited to, accuracy, completeness, or currency.

‍

By using the TrustCentre, you agree to indemnify, defend, and hold harmless Visma AS and its affiliates, from any claims, liabilities, damages, and expenses, including reasonable attorney's fees, arising from your use or violation of these terms. We reserve the right to modify, update, or discontinue the TrustCentre or its content at any time, without notice or liability. Use of the TrustCentre signifies acceptance of this disclaimer; if you disagree, please do not access or use the TrustCentre.

‍

[{"owner":"Visma AS,NO","scope":["VCDM : ISO 27001 and ISAE 3402 Type II"],"webpage":"https://www.visma.com/trust-centre/vcdm"},{"owner":"Visma Software International AS,NO","scope":["ISO 9001"],"webpage":"https://www.visma.com/trust-centre/certifications-and-audits"}]
Download PDF
Drag