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Visma Software AS,NO

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Terms of Service

Visma Terms of Service (TOS)

Onboarded to Visma Cloud Delivery Model

Last updated: Jun 19, 2026

Hosting provider(s)

[{"company":"AWS Europe","location":"EU/EEA","country":"","countries":[],"webpage":"https://aws.amazon.com/compliance/programs","certifications":[],"categoriesOfPersonalData":["Personal Data","Sensitive Personal Data"],"appropriateSafeguards":null},{"company":"Hyperscaler - Azure","location":"EU/EEA","country":"","countries":[],"webpage":"https://learn.microsoft.com/en-us/azure/compliance/","certifications":[],"categoriesOfPersonalData":["Personal Data","Sensitive Personal Data"],"appropriateSafeguards":null}]

Data processors 

[{"vendor":"Kalibera AS","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":"LiveLeader","purpose":"Chat","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"WalkMe Inc.","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":"WalkMe","purpose":"Digital Adoption Platform","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Visma Software International AS","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":"Snowplow","purpose":"Data analyses","vismaRoles":["Data Controller"],"appropriateSafeguards":null},{"vendor":"Wootric Inc. (InMoment)","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":"Wootric","purpose":"pNPS","vismaRoles":["Data Controller"],"appropriateSafeguards":null},{"vendor":"Datadog Inc.","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Monitoring","vismaRoles":["Data Controller"],"appropriateSafeguards":null},{"vendor":"Visma Competence Centers","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Sensitive Personal Data","Personal Data"],"description":null,"purpose":"Support","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"SFDC LTD","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data","Sensitive Personal Data"],"description":"Salesforce Service Cloud","purpose":"First & second line support tool","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Atlassian Corporation PLC","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data","Sensitive Personal Data"],"description":"Jira","purpose":"Third line support tool","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"AWS Europe","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data","Sensitive Personal Data"],"description":null,"purpose":"Hosting","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Microsoft Azure","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Sensitive Personal Data","Personal Data"],"description":"AI","purpose":"Hosting","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Orca Security Ltd","location":"EU/EEA","country":"Germany","countries":["Germany"],"categoriesOfPersonalData":["Personal Data"],"description":"Orca via Visma Cloud Guardian","purpose":"Monitor cloud security","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Productboard Inc","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":"Productboard","purpose":"User feedback and customer insights","vismaRoles":["Data Controller"],"appropriateSafeguards":null},{"vendor":"Visma Software AB","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Sensitive Personal Data","Personal Data"],"description":"","purpose":"Support","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Visma Software AS","location":"EU/EEA","country":"Germany","countries":["Germany","Norway","Sweden"],"categoriesOfPersonalData":["Personal Data","Sensitive Personal Data"],"description":"GAiA assistant","purpose":"Integrated AI assistant to help users get the most out of the product and get quick support","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Survicate SA.","location":"EU/EEA","country":"Ireland","countries":["Ireland"],"categoriesOfPersonalData":["Personal Data"],"description":"Survicate","purpose":"Customer surveys","vismaRoles":["Data Controller"],"appropriateSafeguards":null}]

Certificates and audit assurance reports

[{"owner":"Visma Software International AS,NO","scope":["ISO 9001"],"webpage":"https://www.visma.com/trust-centre/certifications-and-audits"},{"owner":"Visma AS,NO","scope":["VCDM : ISO 27001 and ISAE 3402 Type II"],"webpage":"https://www.visma.com/trust-centre/vcdm"}]

Disclaimer 

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The content provided on TrustCentre is for general informational purposes only. We strive to ensure accuracy and completeness but do not guarantee the reliability of any content. Be advised that downloaded or printed content is current as of the date accessed, with no liability assumed for subsequent changes or updates.

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Certain content may be confidential or proprietary. Unauthorised reproduction, publication, distribution, or disclosure of such content is prohibited. The TrustCentre and its contents are provided "as is" without express or implied warranties, representations, or undertakings, including, but not limited to, accuracy, completeness, or currency.

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By using the TrustCentre, you agree to indemnify, defend, and hold harmless Visma AS and its affiliates, from any claims, liabilities, damages, and expenses, including reasonable attorney's fees, arising from your use or violation of these terms. We reserve the right to modify, update, or discontinue the TrustCentre or its content at any time, without notice or liability. Use of the TrustCentre signifies acceptance of this disclaimer; if you disagree, please do not access or use the TrustCentre.

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[{"owner":"Visma Software International AS,NO","scope":["ISO 9001"],"webpage":"https://www.visma.com/trust-centre/certifications-and-audits"},{"owner":"Visma AS,NO","scope":["VCDM : ISO 27001 and ISAE 3402 Type II"],"webpage":"https://www.visma.com/trust-centre/vcdm"}]