Transparency

Transparency site 

For all products listed below:  For products not listed below:

SMB Software Products 

Enterprise Software Products

  • Visma eAccounting
  • Mamut one
  • Visma advisor
  • Visma.net ERP
  • Visma.net HRM (payroll, Expense, Approval, Time and Absence)
  • Visma.net AutoPay
  • Visma.net AutoInvoice
  • Visma.net AutoReport
  • Visma Business
  • Visma Document Center
  • Visma Global
  • Visma Contracting
  • Visma Control
  • Visma PX
  • Visma L7
  • Visma Nova
  • Tripletex
  • Visma Severa
  • Visma Koncern
  • Visma Resa & Utlägg
  • Visma Document Center Enterprise
  • AccountView
  • Visma AutoCollect/ Visma Administration
  • Visma TimeClock
  • Mitt Lönebesked
  • Visma Webbfakturering
  • Visma Revision
  • Visma Analys
  • Visma Anläggningsregister
  • Visma Compact
  • Visma Lön 100/300/600
  • Visma Enskild Firma/ Eget AB
  • Visma Byråstöd
  • Visma Bokslut
  • Visma Skatt

 

Development process

Visma strives to develop software according to current development best practices. We keep up to date with industry trends and predictions, as well as planned and possible disruptive changes.

We have many teams developing software in Visma, therefore there are some differences between the teams, both in how the teams work and in how fast they deliver software to our customers.The number of team members, the customer segment and the service or product the team is working on, determines how they work. The teams release changes and new versions to customers at varying intervals, ranging from daily updates when needed to longer intervals.

We hold the quality of our software as our highest priority, including security and performance of the service. Customer involvement during the development stage is a crucial aspect in order for us to always be in tune with our customers’ needs, and be able to deliver the most important features needed by our customers.

All of our services are continuously monitored, and if any deviations are detected and have an impact on one or several of our customers it is reported on our status sites (e.g. https://status.visma.com for general products or https://status.visma.net for the Visma.net product line).

FAQ

Q: Is it legal to store data outside of my country?

In general, yes. However, some countries have rules that specify special requirements (especially for accounting and payroll data). Where applicable, the information is transferred and stored in separate data centres in Norway, Sweden and Denmark in order to comply with the national rules.

For an overview of the various requirements, see below:

Definitions

Primary documentation:

Recorded information or documentation connected to the Balance Sheet.
Example: Invoices, receipts and expense reports from employees.

Secondary documentation:

Documents that function more as a “supplement” (secondary evidence).
Example: Contracts/agreements, outgoing packaging slips and time sheets.

For Norway:
  • Primary and secondary documentation shall be stored in Norway.
  • The documentation may be stored in the Nordic countries under the (main) condition that the bookkeeping entity (Visma Customer) inform the Directorate of Taxes in writing as to what accounting materials are stored abroad, where the accounting materials are stored, and how the inspection of bodies may access the accounting material at any given time.
  • If the documentation shall be stored outside the Nordic countries, each company must apply to the Tax Inspectorate for dispensation.
  • The primary documentation shall be stored for 5 years.
  • The secondary documentation shall be stored in 3.5 years.
For Sweden:
  • Primary and secondary documentation shall be stored in Sweden.
  • The documentation may be stored in the EU, Norway or Iceland under the condition that the bookkeeping entity (Visma Customer) inform the Directorate of Taxes in writing.
  • The primary and secondary documentation shall be stored for 7 years.
For Finland
  • Primary and secondary documentation shall be stored in Finland or another EU country.
  • Primary documentation shall be stored for 10 years.
  • Secondary documentation shall be stored for 6 years.
For the Netherlands
  • Primary and secondary documentation shall be stored in the Netherlands or another EU country.
  • Primary and secondary documentation shall be stored for 7 years.
For Denmark
  • Primary and secondary documentation shall be stored in Denmark.
  • Primary and secondary documentation shall be stored for 5 years.

Q: Where is data stored when integrating to other services / assets?

See the data centre table above.

Q: What about storage or processing of data outside of the EU/EEA?

All data centres hosting Visma's software are located in the EU/EEA. In the case of US based providers (Amazon Web Services, Microsoft Azure and Rackspace), we host and process data only in their European data centres. Furthermore, Visma only contracts US based Data processors and Data Sub-processors that use EU Standard Contractual Clauses in the contracts, and we follow closely the development of the Privacy Shield framework.


Please see the data centre table above. For further information about data centres, certifications, or data protection, please contact us at trust@visma.com.

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